{"id":11,"date":"2026-03-08T14:26:18","date_gmt":"2026-03-08T14:26:18","guid":{"rendered":"https:\/\/shop.raythereign.com\/?page_id=11"},"modified":"2026-05-06T02:08:15","modified_gmt":"2026-05-06T02:08:15","slug":"refunds-returns","status":"publish","type":"page","link":"https:\/\/shop.raythereign.com\/refunds-returns","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e41774a e-con-full e-flex e-con e-parent\" data-id=\"e41774a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-749f9ef elementor-widget elementor-widget-heading\" data-id=\"749f9ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refunds &amp; Exchanges Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bbe6ae elementor-widget elementor-widget-text-editor\" data-id=\"9bbe6ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for shopping with us. While we hope you are pleased with your order, we understand that issues may occasionally arise. Please review our policy regarding damaged items and order errors below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da9d540 e-con-full on-light e-flex e-con e-parent\" data-id=\"da9d540\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27ccda4 elementor-widget elementor-widget-heading\" data-id=\"27ccda4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Damaged Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5207c74 elementor-widget elementor-widget-text-editor\" data-id=\"5207c74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your product arrives damaged, please follow these steps to initiate an exchange:<\/p><ul><li>Contact us via email at <a href=\"mailto:jessica@raythereign.com\">jessica@raythereign.com<\/a> with a clear description and a photograph of the damage.<\/li><li>Return the damaged item to us within 30 days of receipt.<\/li><li>Upon receipt and inspection of the returned item, we will ship a replacement to you at no additional charge.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3cd13b e-con-full e-flex e-con e-parent\" data-id=\"c3cd13b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c162460 elementor-widget elementor-widget-heading\" data-id=\"c162460\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Errors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6013e7b elementor-widget elementor-widget-text-editor\" data-id=\"6013e7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you receive the incorrect item due to an error on our part, please contact j<a href=\"mailto:essica@raythereign.com\">essica@raythereign.com<\/a> immediately. We will coordinate the return of the incorrect product and send the corrected item to you promptly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c60a869 e-con-full on-light e-flex e-con e-parent\" data-id=\"c60a869\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b570b3 elementor-widget elementor-widget-heading\" data-id=\"4b570b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-875a858 elementor-widget elementor-widget-text-editor\" data-id=\"875a858\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If we are unable to provide you with a replacement, we will provide a full refund. Please contact <a href=\"mailto:jessica@raythereign.com\">jessica@raythereign.com<\/a> if this may apply to you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refunds &amp; Exchanges Policy Thank you for shopping with us. While we hope you are pleased with your order, we understand that issues may occasionally arise. Please review our policy regarding damaged items and order errors below. Damaged Items If your product arrives damaged, please follow these steps to initiate an exchange: Contact us via [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":21,"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":4814,"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/4814"}],"wp:attachment":[{"href":"https:\/\/shop.raythereign.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}